Frequently Asked Questions

What does my Sidekick subscription include?

Your purchase of a Sidekick subscription includes full access to our system predictions for all games active within the time period purchased.

For which sports do you offer picks?

Currently we offer predictions and analytics for MLB, NHL and NBA. We will be expanding to NFL for the 2017 season.

Will I be automatically charged once my Sidekick subscription expires?

No. Currently we don’t offer recurring billing for subscriptions. Upon expiration of your Sidekick subscription, you will need to re-subscribe.

How do I purchase/pay for access?

Select a Sidekick subscription and click 'Buy Now'. If you aren’t an existing customer, you must register an account. This account will be used to sign in to SidekickStats.com to view your predictions and analytics. Once you agree to the terms and conditions of Sidekick Stats, you will be redirected to PayPal to complete payment.

What methods of payment accepted?

We currently accept PayPal payments. You do not require a PayPal account, you can checkout as a guest using a credit card. PayPal accepts Debit, Visa, MasterCard, American Express, and Discover amongst others.

How do I receive my picks?

Log into www.SidekickStats.com daily to receive our system picks.

What will appear on my credit card/debit card statement?

On your credit card/debit card you will see a charge to SIDEKICK STATS.

What time will I receive my picks?

System picks and analytics will generally be available at 12:00pm EST each morning. Picks are usually verified and finalized an hour before the first game. Sidekick Stats waits until it has received all the odds and relevant information about each game before locking in picks. This includes starting goalies, pitchers and any major injuries. You can opt in to receive notifications when picks are ready each day.

Is using my credit card/debit card information through your website safe?

Yes. You can rest assured that your information is secure. We do not store any credit or debit card information. Once you select your Sidekick subscription you will be redirected to PayPal’s secure website to complete your transaction. We also use standard 256 SSL secure connection for all activity within SidekickStats.com.

How can I reach customer service?

Simply fill out the contact form and one of our staff members will contact you. Another way to contact customer service is to email us directly at Support@Sidekickstats.com. We aim to answer all inquiries within 24 hours, if not before.

What should I do with these predictions?

We recommend signing up with one of the fine sportsbooks advertised throughout our site. Look for special promos or offers that will put you ahead of the game early. See below for special promos available through Sports Interaction and Pinnacle Sports.

When can we expect to see Fantasy Tools?

We are working hard to bring you the Daily and Yearly Fantasy Support you require. Check back with us soon for updates and news!

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